Recursive

Shipment gone missing: one box of seven had the label slip off, fall off, rip off, or the box imploded. On the phone with customer service; or, should I say, a robotic voice, struggling to connect me with a representative. “I don’t understand you.” Twenty minutes later, I’m told to fill out a missing package form online. Log in, head to the website, read the status: “1 of 7 in transit”, the other six register as delivered. Select the missing package form, receive the headline: “Package has been delivered.” The page refreshes to show me the tracker, the circle halfway down the line highlighted.

No. 131